Friday, February 27, 2009

Post #4: Evaluating Intercultural Behavior

Before I start the post I have to say that in this post I am not being prejudice or "nationalist". If I offend anyone with this post please let me know thank you. This incident happened to my friend in NUS about 2 to 3 weeks ago.

My friend was in the central library on Saturday rushing his report which was due in a few days time. He has been slogging it out for about 7 hours since 9 am.

At around 4pm, feeling tired he went to the restroom to freshen up. As he was only going to be away for a short duration, he left his laptop and belongings on the table and went to the restroom.

When he returned he realised that his laptop had switched off by itself. He was shocked as it was still switched on when went to the restroom. He then found out what went wrong. The socket that he was using had an extra user and the socket had been turned off so that it could be shared; his lap top's battery was not attached to the laptop when the socket was turned off.

He immediately turned on his laptop to check if his work was still present. To his horror it was no longer there as it has not been saved. Fueled with anger, he went forward to confront the user sharing the socket with him. The user was a Chinese national; my friend, disgusted by the person's action started quarreling with him.

His reason for quarreling with the Chinese national was that, he had not asked the friend of mine if it was possible to share the socket with him. He had assumed that it was fine to just turn off the socket as everyone had batteries within their laptops.

I guess I will leave the confrontation to every one's imagination. After the incident my friend developed a very bad impression of these Chinese nationals, and had to re-type his report.

On first impression, most people will see this as a conflict because of a lack of basic courtesy. However to me I see this incident as an inter-cultural conflict between Chinese nationals and Singaporeans. From my observations and experience, most of the Chinese nationals tend to keep within their own group and they hardly talk to any Singaporeans. Many of never had a chance to immerse themselves into the Singapore culture when they arrived in Singapore. They do not know much of the Singapore and may have assumed that when you require anything from someone, as long as it doesn’t cause any problems for the party it is ok not to ask. I personally have saw quite a few incidents such as this in NUS, such as taking up empty seats of the without asking the first occupant of the bench. Therefore incidents such as this are bound to happen. I guess more interactions between Singaporeans would be a good way to reduce such conflicts.

Personally if I was a foreigner in a country, I would first find out the culture and customs of the country as it would help reduce conflicts and misunderstandings between the locals. Most importantly practice basic courtesy when in doubt. If everyone practices basic courtesy, I guess such conflicts can too be reduced.

Friday, February 13, 2009

Post #3 : Correspondence Critique

I received the following email about a month ago. It was to promote some upcoming events organized by an organization in NUS. The email is as follow (names of the sender and society has been removed):

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Subject-FW: E week event

I am from Nus *********** Society. There are two events this week for FOE and SOC students from our society. Could you please help me to forward the email to your course students. Thank you very much.
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Enabling Entrepreneurship on the Web

e27 is proud to bring you "Enabling Entrepreurship on the Web"- an event focused on how you can make use of tools and services online to start your own company or bring your current business to new heights. Featuring speakers from Microsoft who will share their personal entrepreneurship experiences, and the resources available to help entrepreneurs create new age web companies.
Date & Time: Friday, 23 January 2009, 12:00 — 14:00
Location: SOC1 SR4 (level 6 room 12) (opposite Science)
Registration Deadline: Friday, 23 January 2009



An Entrepreneur's Path

Organization: Garag3
Speakers are specially invited to share their experiences on how to start, sustain and grow their business. Don't miss this event if you want some inspiration to start your own business.
Date & Time: Friday, 23 January 2009, 15:00 — 17:00
Location: E3-06-09 NUS Faculty of Engineering
Registration Deadline: Friday, 23 January 2009
Speakers are specially invited to share their experiences on how to start, sustain and grow their business. Don't miss this event if you want some inspiration to start your own business.
Date & Time: Friday, 23 January 2009, 15:00 — 17:00
Location: E3-06-09 NUS Faculty of Engineering
Registration Deadline: Friday, 23 January 2009

************
Hp: ********
Events Executive
The NUS ********** society
www.***.org.sg

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I guess the most obvious flaw to this email is that it is a forwarded email. To me using a forwarded email to get participation from people is very insincere. It lacks the "sincerity" that you would feel when someone approach you for a favour or something. I guess not much can be done as of now as all emails to different faculties have to go through higher authority before they can be decimated. I believe what the forwarder should at least do is to delete the request details at the top of the email. Thereafter, include a salutation and a brief description of the organized events by the organization; at the end of the email, include a proper closing such as "best regards, NAME".

Now for the detail of the email. First, the request email did not include a proper closing with it; Closing such as "yours sincerely" and

Now on the detail of the email. First of all there is a spelling mistake of entrepreneurship. Next the part on "the resources available to help entrepreneurs create new age web companies", is difficult to understand. Did they mean "resources" such as offices, capitals and manpower? Or did they mean grants and help in setting up a company? In addition, what is new age web companies? Most people will not have any idea what is that at all.

Next, there is no detail about how to register for the events. All is there is when and where will the event be held. If one is interested, how is he able to register for it.

Lastly, there is repeated details on the 2nd event. This will result in confusion when reading the email.

In conclusion, this email has not take into consideration the 7Cs of writing when it was written.

Thursday, February 12, 2009

Post #2.5: update on post 2

Hey people just an update on post #2. I did what you guys have recommended. I guess it helped in some sense, at least i got her talking to me through smses using the mobile phone. I guess it did help when i apologized before i engage in a conversation with her. She told me there was nothing wrong now and we can remain as friends.

Maybe she has got her problems solved. Now all i can hope for is that it will last that way. Thanks all! =D