Friday, February 13, 2009

Post #3 : Correspondence Critique

I received the following email about a month ago. It was to promote some upcoming events organized by an organization in NUS. The email is as follow (names of the sender and society has been removed):

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Subject-FW: E week event

I am from Nus *********** Society. There are two events this week for FOE and SOC students from our society. Could you please help me to forward the email to your course students. Thank you very much.
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Enabling Entrepreneurship on the Web

e27 is proud to bring you "Enabling Entrepreurship on the Web"- an event focused on how you can make use of tools and services online to start your own company or bring your current business to new heights. Featuring speakers from Microsoft who will share their personal entrepreneurship experiences, and the resources available to help entrepreneurs create new age web companies.
Date & Time: Friday, 23 January 2009, 12:00 — 14:00
Location: SOC1 SR4 (level 6 room 12) (opposite Science)
Registration Deadline: Friday, 23 January 2009



An Entrepreneur's Path

Organization: Garag3
Speakers are specially invited to share their experiences on how to start, sustain and grow their business. Don't miss this event if you want some inspiration to start your own business.
Date & Time: Friday, 23 January 2009, 15:00 — 17:00
Location: E3-06-09 NUS Faculty of Engineering
Registration Deadline: Friday, 23 January 2009
Speakers are specially invited to share their experiences on how to start, sustain and grow their business. Don't miss this event if you want some inspiration to start your own business.
Date & Time: Friday, 23 January 2009, 15:00 — 17:00
Location: E3-06-09 NUS Faculty of Engineering
Registration Deadline: Friday, 23 January 2009

************
Hp: ********
Events Executive
The NUS ********** society
www.***.org.sg

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I guess the most obvious flaw to this email is that it is a forwarded email. To me using a forwarded email to get participation from people is very insincere. It lacks the "sincerity" that you would feel when someone approach you for a favour or something. I guess not much can be done as of now as all emails to different faculties have to go through higher authority before they can be decimated. I believe what the forwarder should at least do is to delete the request details at the top of the email. Thereafter, include a salutation and a brief description of the organized events by the organization; at the end of the email, include a proper closing such as "best regards, NAME".

Now for the detail of the email. First, the request email did not include a proper closing with it; Closing such as "yours sincerely" and

Now on the detail of the email. First of all there is a spelling mistake of entrepreneurship. Next the part on "the resources available to help entrepreneurs create new age web companies", is difficult to understand. Did they mean "resources" such as offices, capitals and manpower? Or did they mean grants and help in setting up a company? In addition, what is new age web companies? Most people will not have any idea what is that at all.

Next, there is no detail about how to register for the events. All is there is when and where will the event be held. If one is interested, how is he able to register for it.

Lastly, there is repeated details on the 2nd event. This will result in confusion when reading the email.

In conclusion, this email has not take into consideration the 7Cs of writing when it was written.

6 comments:

  1. This is an interesting e-mail. You provide a very fine detailed analysis, Keldren.

    Thanks!

    ReplyDelete
  2. Hey Keldren,

    Yea I think the biggest flaw in this email is that the sender didn't bother to delete the request details at the top.

    I feel that the email could have been slightly improved if they put a space between the description and the details, i.e.,

    ....new age web companies.

    Date & Time: Friday, ...
    Location: SOC1 ...
    Registration Deadline: Friday, ...

    The sender should have closed with "Regards" at the very least.

    Cheers!

    ReplyDelete
  3. Hi Keldren,

    Great analysis here, and you have pointed out all the major mistakes of this email. I agree that this email sounds insincere because it does not have any greeting which also makes it less polite.

    I feel that this email has a poor organization of paragraphs and should have more prargraphs so that the points do not look so crammed up.

    ReplyDelete
  4. Hey Keldren,

    I have to agree with Hui Xia.

    The words looked extremely cluttered which makes it even harder to differentiate the important information with the rest.

    ReplyDelete
  5. No problem Brad! =D

    Hey Roy, thanks for the comment. I would agree that the sender should at least remove the request from the top of the mail. I think the sender didn't bother with the closing as he/she has assumed that it was in the "requester's" email.

    Hello Hui Xia, thanks for the comment =D. I didn't find it cluttered at first but after your comment I would agree with you =D.

    Thanks for your comments Nadiah, indeed it is difficult to differentiate the information.

    ReplyDelete
  6. Hi Keldren,

    I agree with you that it shows "insincerity" when this e-mail is sent out as forwarded e-mail to encourage the students to participate in this event.Your analysis is really great and I agree with your analysis.

    I found that this e-mail is hard to read as all the information is cluttered together and this can avoid confusion to the readers. It should make the new paragraph for the details of the events so that it is more clear for readers.

    Thanks for sharing with us your analysis!!=)

    ReplyDelete